Client's Charter

CVLB promises to give a friendly, efficient, with quality and equitable service to every client. All completed applications and fulfil the conditions for all classes of commercial vehicles licences that have been received will be processed within the following periods:

LPKP Peninsular Malaysia

Items	Duration
1.New Application	30 Days
2. Application for Renewal	15 Days
3. Application for change in conditions	15 Days
4. Appeals	50 Days
5. Complaints	30 Days

 

Sabah State LPKP

Items	Duration
1.New Applications	45 Days
2.Application for Renewal	15 Days
3.Application for change in conditions	15 Days
4. Letter to inform the result of a new application	7 Days
5. Printing of license	5 Days

 

Sarawak State LPKP

 

Items	Duration
1. New Applications	30 Days
2. Application for Renewal	10 Days
3. Application for change in conditions	10 Days
4. Letter to inform the result of a new application	5 Days
5. Printing of license	5 Days